FAQs
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How do I find my free site?

Use our search tools to find your website by school name, or browse by region. Once you know your sites address eg: schoolground.com.au/yourschoolname , you can go directly to this page in future. Start your search here.


How do I login to my free site?

Click on the “Admin Login” icon at the bottom right corner of your page.  You will be prompted to enter your username and password.  If you have not been sent your username and password in an email to your email account, click "Register Here" to register yourself as an authorised user.


I can’t find my free site

If you have browsed your region and searched by name, and you still can’t find your free site, we are sorry that we missed you! To fix this, just click on the link at the bottom of the search page: “Can’t see your organisation? Click here to add it”.  Simply follow the prompts to create your page.


We already have a website or our State Education Department provides a website for us.  Can we still use Schoolground?

Yes, in a number of ways. You do not need to choose one system over the other - you can benefit from both. Cherry-pick the most desirable features from every solution to obtain whatever works best for your school and your community, whether this comes from Facebook, Google, or Schoolground.com.au.


Can we keep our existing website but still use the sub-sites?

Yes. Simply create a hyperlink from your own website to your Schoolground classroom sites.


We already have our own web address (domain name). Can we use it?

Yes. Your own web address can be linked to display your new website on the Schoolground platform.


We want to change the URL you have provided for us (eg sportsground.com.au/yourschoolname)

Once you have logged into your site, simply navigate to the dashboard and select "Admin Settings".  You will see a field named "Easy Web Address".  Simply change this to your preferred choice eg sportsground.com.au/wecallourschoolthis and then select "Save". Provided your choice is not already in use by another organisation, your URL has now been changed.


We'd like to use the service but don't have time to create our site. Could you add the content for us?

Yes, we have a professional graphic design team that can create a customised site for you. We will work with you to deliver a page that meets your needs, and from then on you can simply login and make future changes if you wish. To talk to someone about this service, please contact us


Will my site show on Google and other search engines?

Google and other search engines have automated processes that constantly crawl the internet to find new and changed websites to include in their search results. It may take a number of weeks before your site is found. It is generally agreed that one of the most important things you can do to improve your rankings with Google and other search engines is to list your web address on other people's websites. This is because Google uses a 'trust' system that improves the ranking of your site based upon the number of other sites that have links to your site. We recommend you take some time to get your site listed in as many online directories and other websites as possible.You might also want to look at using metadata to improve google search results.  Click here to learn how to do this


How can I get support or technical help?

We have a comprehensive Online support centre available to you - simply click here.If you are unable to find the help you need; you are welcome to call the technical support We have a comprehensive Online support centre available to you - simply click here.If you are unable to find the help you need; you are welcome to call the technical support Helpdesk on 1902 287 780 between 7am - 3.30pm (AEST) on weekdays. Please note that Helpdesk calls cost $1.95 + GST per minute to contribute towards the cost of providing the service. Please ensure you have permission from the telephone account holder before making your call. This service is provided by Sportsground Ltd.


Is there training available?

Yes, clients that subscribe to our premium services usually receive a one-on-one training session through live webinar.  We provide training workshops on an annual basis for our free users based on need - if you were interested in a training session, drop us an email and we will let you know when we will be in your area.


I am interested in the other services Schoolground offers - how do I contact you?

Get in touch with our friendly team now - click here


Who owns my website?

The software used to host and manage your website are owned by Sportsground Ltd. The content of your website is owned by you.


How is this service free?

We offer non-intrusive advertising on your page, and give you the option to upgrade to a page without ads for a small fee. You can remove these ads to deliver an ad-free site and app, by upgrading to one of our subscription services.  Check out our pricing plan options.